Telesales Agent at Jiji Kenya
09.08.2022
Jiji Kenya
Nairobi, KE, Kenya

Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year| Shopping and E-commerce in Kenya. We have had a tremendous impact among our buyers and sellers which has positively contributed to their growth.
As a Telesales Agent, you will be making calls to our retailers on our platform and educating then on how to use Jiji to improve on their sales and selling our Jiji premium services
RESPONSIBILITIES
The following are duties you will be responsible for:
Establish, develop and maintain positive customer relationships with JIJI clients
Achieve agreed upon sales targets and outcomes within stipulated schedule
Expedite the resolution of customer problems and complaints to maximize satisfaction
Collaborate sales effort with team members and other departments
Keep abreast with Jiji services being offered, understanding new features and best sales practices to assist in boosting sales
Continuously improve sales skills through customer feedback, personal learning initiatives etc.
REQUIREMENTS
We believe that you will succeed better if you possess the following:
1+ years of experience in telesales, sales or related field
Aggressive, ambitious
Excellent negotiation and communication skills
Degree/Diploma in any field
BENEFITS
We generally offer a vibrant culture, great work ambiance, and a super intelligent workforce in a fun working environment to harness the power of innovation. We care a lot about our employees. It’s obvious that for efficient work you need to stay in favorable working conditions.
That’s why we offer you the following benefits:
Compensation – Basic salary plus competitive monthly bonus on all sales made
Career advancement – Grow to leadership roles in the call center
Employee Engagement Activities – Monthly TGIF’s, Annual Team Building and amazing End of Year Parties
Working Environment – Modern office, serene outdoors, no dress code, thematic Friday’s for culture appreciation
Staff Transport – To and from work daily
Personal Development – We believe in continuous learning by providing learning opportunities, trainings and courses. Work with a team comprising of young brilliant minds, an environment that encourages and welcomes ideas, creativity and innovation

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